► Easy Return Policy (7 Days) -
In case you find any problems, damages or defects in the products you can simply return the product to us within 7 days of receiving the product. On Successful processing of returned Item(s), we will either replace the product or refund the entire amount. Marshallspetzone.com does not allow returns on the following:-
Refund of return shipping charges (Charges paid by the user for sending the products to us) will be limited to Rs 100 or 10% of product cost, whichever is lower. The refund for shipping charges will be in the form of Gift voucher.
Please note that the product should be unused with all original tags intact and should be sent back in original packaging with a copy of original invoice.
► How the Return Process works -
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 15 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.